Website security of our customers from shoppers to keep in the forefront and www. I kahve.co   From the moment you place your order through payment / billing information, performs the control.

www.kahve.com basket in the amount of purchases you make when 75₺ and above (in the campaign coverage during Ramadan I ₺ 75 and older is), your order is sent with no shipping charge.

 

www.kahve.co you also do your shopping, within 1- 3 business days in Istanbul by the physical structure, following the order to all cities outside Istanbul 1- 5 business days wages of the shipping companies or companies that we have negotiated in is delivered by reflecting on your bill over the tariff. Purchased product / service structures vary according to the time of delivery or may not require physical delivery.

 

Weekend Orders

Orders placed before 12.00 noon on Friday and also will start to be delivered starting from Saturday. Depending on the location of the cargo company in which it operates may extend well into Monday. All orders you may not be reached after the Friday before the Tuesday 17.00 in your hand will be processed on next Monday. Sundays is done.

 

Address info

The quickest way to reach you for your order, please enter your address information as clear as possible. Even if you can write your address information described. (Example: Post Office enters the third side streets, etc.)

 

Incorrect / Missing Orders

Besides opening the package you receive the cargo officer, please check your order. If you see any errors or omissions please contact us immediately.

 

Returns few days time?

Overall from the date of delivery of the products you purchase you can return it within seven 7 days stating reasons.

 

What are the refund conditions?

Below you'll find the products you send to return items need to be full. It will not be accepted from any refund in case of missing items.

- the invoice of the product,

- Return form,

- will be returned within 7 days of box products, packaging, complete with activation code and must be delivered undamaged.

If the amount of the restitution of goods delivered pursuant to the terms of refund product from us, it will be processed that day we receive the product. Return time is reflected in your account, your bank's discretion. The refunds to credit card within 45 days, payment by wire transfer is reflected in the accounts at the latest 1 week.

How will I return?

Simply return the product before sending it to us by filling out the form, you must inform us by return goods. After the customer service department of the shipping confirmation sent to you by return regarding our products, please send it to us by filling out the return form that comes with the package. You will be notified by phone or e-mail confirmation information. If the refund amount of product delivered according to the conditions for return of product from our company, the product will be processed that day we receive.

Below, with different characteristics according to the conditions, you can see the overall return of the product types refund conditions.

7 original box of the product to be returned within days of the product, the packaging must be complete and undamaged.  

Important Safety Components:
Contrary to popular belief, most of the time users credit card information is not stolen in physical media purchases made over the internet. Therefore, be careful when using your credit card for daily life, your credit card number, the expiration date and CVC (security number) numbers do not give to others. Restaurants, stores such as physical environments against fraudsters trying to make a purchase with the stolen credit card information measures in the area of e-commerce sites are to contact the real owner of the moment credit cards they catch these crooks, collaborate in such cases. Check carefully extract information from last month and contact the company for purchases that do not mean anything to you.
 
Choose companies you know when shopping online. This way, you can get detailed information about all the issues that plugs into your mind. Pay attention to the company's public address on the website and receive phone's location. Unfamiliar to the store where you purchased the product before making your purchase if you make a purchase from a company all phone / address information note. Confirm by phone before shopping if you do not trust.